- Course Code: UKFEC17FMD
- Location: Online
- Duration: 14 hours
- Cost: £299.00
- Qualification: All modern browsers and devices
- Course Access: Lifetime
- Exams Included: Yes
- Compatibility: All major devices and browsers
This comprehensive course on Facilities Management is a great choice for those individuals who have an interest in the field of facilities; either as an existing professional in the sector or with a desire to enter the industry and looking to master the key skills that they need to embark upon a rewarding and successful career as a Facilities Manager.
Divided into ten thought-provoking and interactive modules, this course delivers all of the skills, knowledge and information that you need to kick start your learning and become an effective and highly skilled Facilities Manager.
Existing Facilities Managers can use this course to reinforce and consolidate their current knowledge and to gain more specialist knowledge in other niche areas that they may not have had direct exposure to.
Those without any formal experience in facilities management will benefit from the all-encompassing scope of the course and practical application that the course offers.
What you will learn
This course covers these key areas in detail, plus much more:
- An introduction to the management discipline of facilities management, including its operational and strategic importance in an organisation
- They key skills needed to become a successful Facilities Manager and how to progress your career in the field
- Tried and tested methods of managing and utilising space, including space efficiency sourcing new premises and managing moves of premises
- The management of workplace services, including heating and lighting, security, catering, cleaning, repairs and maintenance, IT systems, workplace furniture, parking and waste disposal
- Effective methods of managing people including employees, contractors and suppliers and your legal responsibilities towards these parties
- Procurement and vendor management within facilities, including dealing with suppliers, the importance of effective negotiation and different types of leases of premises
- Health and safety at work, including risk assessments and risk mitigation, fire safety and first aid
- How to maintain quality control in facilities management, including the utilisation of effective maintenance strategies and common types of maintenance arrangements
- The parallels between project management and facilities management and how to successfully structure a facilities project
- Dealing with cost management and ways to reduce costs throughout the organisation, plus how to work with common financial documents such as budgets, balance sheets and asset registers
If you are seriously considering a career in facilities management, this course is the ideal starting point for you. It is also particularly useful for those with some previous experience in the field where they can apply their direct knowledge to the topic areas. However, this course has been specifically designed to require no previous knowledge of facilities management.
Benefits of taking the course
- The ability to study anywhere at times that suit you
- Study at your own pace, with no deadlines: complete it as quickly or as slowly as you like
- Use any internet enabled device to study on, including computers, tablets and mobile phones
- Follow the course easily thanks to interesting, informative modules, which make studying fun
- A convenient online support system, helping you to stay on track throughout the course
- A comprehensive curriculum, providing you with the knowledge you need to work in facilities management
- Earn a certified, recognised diploma
- An affordable cost
- The definition, purpose and objectives of facilities management in an organisation
- The differences between in-house and outsourced facilities management
- The role of facilities management and the value that it can add
- Important personal attributes, skills and knowledge needed to be a Facilities Manager
- The definition of space planning and its importance within facilities management
- How to draw up effective space management guidelines
- What space utilisation rates are and how to make improvements to them for the benefit of the business
- Factors to consider when choosing new business premises
- The definition of hard and soft facilities services
- The use of Building Management Systems and how they can help you to control services such as heating, lighting, air-conditioning and fire management
- How to ensure the provision of water and toilet facilities, effective waste disposal, car parking and IT services to the workforce
- Creating a safe and secure working environment, including the use of CCTV and security personnel
- How to hire specialist contractors and subcontractors
- The benefits and potential problems of working with contractors
- The key parts of a contract for services agreement, including important legal clauses
- Recruiting and working with employees, including their statutory entitlements
- Types of commercial leases and licences and key terms associated with each arrangement
- Purchasing, leasing and renting equipment for your business and how to establish the true cost of purchasing equipment
- How to draw up an effective purchasing strategy for your business
- Finding and selecting the most appropriate suppliers and vendors for your business
- The role of the Health and Safety at Work Act and The Health and Safety Executive in relation to health and safety in the workplace
- Some statistics regarding accidents at work
- Your responsibilities in relation to accident reporting and documentation
- How to prevent accidents at work, including risk assessments, training and the provision of personal protective equipment
- The key stages in the life cycle of assets, with a particular focus on maintenance and operation from a facilities management perspective
- Different types of maintenance management strategies, including preventative maintenance, risk based maintenance, corrective maintenance and emergency corrective maintenance
- Information about the Provision and Use of Work Equipment Regulations 1998 (PUWER)
- Common types of maintenance arrangements for HVAC, lifts and escalators and powered doors and gates
- A definition of project management and how it can be used effectively within a facilities management setting
- The five main phases of project management
- Some common types of facilities management project that you may be involved in
- Planning your facilities project
- The importance of cost control in business and effective ways to manage or reduce your costs
- Some examples of cost cutting measures that a Facilities Manager might put in place
- Compiling budgets, balance sheets and asset registers
- The concept of business continuity and how to draw up a robust business continuity plan
- The characteristics of a sustainable or green business
- Specific ways to improve the sustainability of your organisation, from recycling to purchasing green products
- A definition of corporate social responsibility and why it is important
- How to create an effective corporate social responsibility strategy
The course was insightful and engaging
I truly enjoyed the Facilities Management Diploma course. I would recommend this to anybody in, or looking to join, Facilities Management as a stepping stone in to the area, or to anybody that wants to sharpen their own knowledge in facilities management.
The course was insightful and engaging with a good balance of details without too much jargon. The 10 modules are well spaced with their subjects. The page layout makes it easy to navigate and find your way back to the last point you left it, should you be called away.
I would recommend New Skills Academy to anybody and I am already looking for my next course.
Scott Mason – Newcastle
Who can take the Facilities Management Diploma course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
What is the structure of the course?The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Is there a test at the end of the course?Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?The pass mark for the test is 70%.
What happens if I fail the test?If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
How can I pay?You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
How long after payment can I begin the course?You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
How long does it take to complete the Facilities Management Diploma course?We estimate that the course will take about 14 hours to complete in total, plus an additional 30 minutes for the end of course test.
How long is my certificate valid for?Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.